Privacy Policy

We collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes details such as your IP address, web browser type, time zone, and cookie information. When you make a purchase, we also collect your name, billing address, shipping address, and payment information.

When you browse our catalogue of foam rollers, muscle massage rollers, and myofascial release tools, the device information we collect helps us maintain site security and improve the shopping experience. Purchase information is gathered only when you choose to complete an order.

The information we collect is used to provide products or services to you, to process your payment, arrange for shipping, and provide you with invoices and/or order confirmations. We also use this information to communicate with you and screen our orders for potential risk or fraud.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use specialised platforms to power our online store and use analytics services to help us understand how our customers use the site. We also share information with delivery services to fulfil your orders.

We do not sell your Personal Information to third parties. Where data is shared for operational reasons, we work with providers who are expected to handle your information in line with applicable UK data protection requirements.

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you would like us to delete your Order Information, you can contact us using the details provided below and we will review your request in line with our obligations. Some records may need to be kept for legal or accounting purposes even after a deletion request.

If you are a resident of the United Kingdom or the European Economic Area, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.

To make a request, email [email protected] with enough detail so we can identify your account. We will respond in line with the timelines set out under UK data protection law.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

While we take reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We continue to review and update our practices to maintain an appropriate level of protection for the data entrusted to us.

If you have questions about how we handle your personal data, or you would like to exercise any of the rights described in this policy, please reach out using the contact details below. Our team is available Monday to Friday, 09:00 to 18:00.